Knowledgebase: Sales & Licensing
Can I transfer a license to a different server ?

Yes, computer can be replaced and activated on a new server in case that there is a hardware damage. 

For this process you should find a service company and provide document from the same, stating that server is beyond repair.

In order to resolve issues like this, Antamedia management requires this step and document from service company. 

This service is available and can be used for customers with mainteance plan only. For old accounts and not supported versions this option is not available.

Two servers cannot be used with a single license and in the same time.

Number of license transfers are limited, so we can avoid abuses.

In specific cases and for customers with higher Support Plan we can make an exception, regarding customer satisfaction and minimal downtime of a service.


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